Privacy Policy for PixelLab

Introduction

This privacy policy outlines our commitment to protecting your privacy and explains the purposes for which we collect and use your information. It is important to review this policy to understand our practices.

Information Collected

We may collect the following types of information:

• Personal Information: When you use PixelLab, we may collect personal information such as your name, email address, and phone number if provided voluntarily.
• Non-Personal Information: We may also collect non-personal information, including device information (e.g., device type, operating system), IP address, and app usage data. This information is collected to improve our services and enhance your user experience.

Use of Information

We use the collected information for the following purposes:

• To provide and improve our app's services and features.
• To personalize your experience and customize the content you see.
• To analyze usage patterns and gather insights to enhance app functionality.
• To communicate with you regarding updates, news, and relevant information about PixelLab.

Discord Community Data

If you post in the help forum of our Discord server, our support bot reads that thread, including your message text and any images you attach, in order to answer your question from our product documentation. We do not read direct messages, and we do not use this content for advertising, profiling, or model training. For questions or requests about this data, contact [email protected].

Information Sharing

We may share your information with third parties under the following circumstances:

• Trusted Partners: We may share your information with trusted partners who assist us in providing and improving our services. These partners are bound by confidentiality obligations and are prohibited from using your information for any other purpose.
• Service Providers: We may engage third-party service providers to perform functions on our behalf, such as hosting, data analysis, and customer support. These providers have access to your information solely for the purpose of performing their services and are obligated to maintain its confidentiality.
• Legal Requirements: We may disclose your information if required by law, court order, or to protect our rights and safety or the rights and safety of other users.

Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. We may save or store your input images or generated images for certain services (such as debugging, quality improvement, or service enhancement). When images are saved, this will be clearly indicated in the relevant service documentation or user interface.

Security Measures

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include access controls and regular security assessments.

User Choices and Controls

You have certain rights and options regarding your information:

• Access and Update: You can access and update your personal information through the account page.
• Data Deletion: You can request the deletion of your personal information by deleting your account.

Cookies and Similar Technologies

We may use cookies and similar tracking technologies to enhance your experience and collect information about how you use PixelLab. You can manage your cookie preferences through your device or browser settings.

Changes to the Privacy Policy

We may update this privacy policy from time to time. We will notify you of any material changes by the email you have provided.